Mini Creoles

We offer complimentary delivery on all orders. Delivery times range from 4–35 working days depending on whether the item is immediately available in stock. More information on delivery time will be available at checkout. If you change your mind we offer a 30-day return window from the date of delivery.

Each order is prepared at the TOL-Atelier, where it is packaged in a beautiful  jewel box. You can also personalise your gift by adding a card featuring poems from a selection of writers and poets. Your order will be sent with additional packaging to keep the jewels and jewel box secure during shipping.

How do I care for my T.O.L Jewellery©?

We recommend that you take care and use common sense when wearing your T.O.L Jewellery©.

Some of the gems used are delicate stones such as opals or emeralds. We therefore advise you to take special precautions with your T.O.L Jewellery©.

Here are some suggestions on how to care for your jewellery (non-exhaustive list):

• remove your jewellery when using chemicals and corrosive products (such as bleach, chlorine, ammonia, paint, etc.) or when applying cosmetics or beauty products;
• remo your jewellery when swimming or when exposed for a long period of time to the sun or UV light;
• protect your jewellery from prolonged exposure to water or moisture, as this may tarnish your jewellery;
• store your jewellery carefully in a dry and dust-free place, for example in its jewellery pouch or box;
• keep each piece of jewellery separate to prevent them from scratching each other;
• protect your jewellery from too many impacts to avoid chipping.

Finally, keep in mind that, over time, your T.O.L Jewellery© may become tarnished or scratched. This is not a sign of poor quality but is considered as normal wear and tear. With professional cleaning, your T.O.L Jewellery© can recover its original splendour (for more information, see the question “Does T.O.L Jewellery© offer a care and repair service?”).

Is T.O.L Jewellery© covered by a warranty?

If your piece of T.O.L Jewellery© breaks due to a design or manufacturing defect within 60 days of your initial purchase, we will repair or replace your T.O.L Jewellery©. After this deadline, each piece of T.O.L Jewellery© will be sent to our atelier for a thorough examination to assess the reason for the problem. In this case, you may be charged for the repair.

Please also note that, as each stone is unique, some repairs may not be possible. We would also like to point out that our warranty does not cover damage caused by improper use or care, accidents or natural deterioration of materials over time. For any defective or damaged products, you can contact us by e-mail at info@www.toljewellery.com or by phone on 0032 (0) 2 424 16 60 in order to schedule an appointment to assess the problem. We will do our best to repair or replace your piece of jewellery each time.